Managed IT Services for Medical Offices


Managing the IT infrastructure of a business can be a full time job in itself.  As a small business, the last thing a medical practice needs to be worrying about keeping up with technology changes and keeping their network secure.  With the increasing enforcement of HIPAA and HITECH, the need for a secure and stable IT environment is more important that ever.  MedLink can provide a cost-effective solution to manage your IT without hiring a full time technician. 

Help Desk Support

  • Desktop & Server support
  • Local and network printing
  • Client-to-network connection
  • 24×7 Monitoring / Maintenance
  • Email and communications (ISPs)
  • Virus / Spyware removal and protection
  • Desktop & Server set up, retirement, moves
  • OS & Application maintenance and Installation

Network Support

  • Onsite and remote support
  • Network monitoring with alerting
  • Hardware installation & configuration
  • Firewall configuration
  • Internet and data connectivity

Application Management

  • Vendor management
  • Client application training
  • Application Installations and upgrades

 Server Management

  • Server security audit
  • Group policy management
  • Active Directory management
  • Backup monitoring and restoration
  • Disk space monitoring with alerting
  • Server installation and configuration
  • Virus / Spyware removal and protection

 

Managed Solutions

  • Anti-Virus / Malware
  • Off-site disaster recovery
  • Data redundancy / backups
  • Remote Secure Scalable Backup

Proactive Monitoring

  • Internal & External Network monitoring
  • Proactive notifications to allow max uptime
  • Monitor System vitals (CPU, Disk Space, temp, specific services/apps, and more)

IT Consulting

  • Establish requirement needs
  • Technical / Security analysis
  • Remote solutions for users on the go
  • Hard Drive imaging for backup/virtualization

Hardware/Software Research & Sales

  • Personal & Business Computers
  • Network and Wireless hardware
  • Server hardware, software, licensing
  • Business printing sales and configuration